SALES AND CUSTOMER CARE ENGINEER

Publish date

08/05/2021

Nelton company is looking for a passionate candidate for a position of Sales and customer care engineer, who will be involved in the development of company’s projects.

 

Sales Engineer Job Responsibilities:

• Serves customers by identifying their needs and engineering adapt the scope of design service,

• Identifies current and future customer service requirements by establishing relation with potential and actual customers to understand service demands,

• Provides engineering service requirement or technical  information by answering Client's questions and requests,

• Prepares cost estimates by studying all related customer documents based on the company’s internal standards. Preparation of offers, contracts and negotiating terms of cooperation,

• Submits internal orders by conferring with engineering staff and costing engineering changes,

• Gains customer acceptance by explaining or demonstrating improving efficiency process by implementing communication improvements,

• Predicts engineering  trends based on studying international rules and regulations or developmental technological innovations,

• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information,

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies,

• Contributes to sales effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives,

• Presenting the company's capabilities to potential customers,

• Organizes and participate in strategic initiatives / programs (trade fairs, visits to Clients, etc.)

• Contributes to team effort by accomplishing related results.

 

Sales Engineer Qualifications / Skills:

         • Design engineering knowledge

         • Technical understanding

         • Selling to customer needs

         • Problem solving

         • Independence, motivation and commitment

         • Verbal communication

         • Analytical skills

         • Software & IT skills

 

 Education and  Experience Requirements

         • Technical University Degree

         • 3 years of maritime industry experience

 

Nelton gives a possibility to develop and gain comprehensive knowledge among a team of highly-qualified engineers.

If you are interested in the position, please send your CV at  nelton@nelton.pl